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Greater Care Through Stronger Connections

Frank Sacco, FACHE President and CEOSo much of what we do at Memorial Healthcare System is about connections. At our core, lies a commitment to connect the South Florida residents we care for with the high quality healthcare services we provide. And to accomplish that mission, all of us must connect with each other and to a shared dedication for excellence in all we do. Our connections are what bring us together, and they’re also what set Memorial apart.

In this spirit, I’m pleased to announce the launch of a brand new careers-focused section of our website, http://www.mhs.net/career-center. This updated site is another vital connection point, providing valuable information and resources for prospective candidates and current employees alike. Highlights of our refreshed careers site include:

  • Details about our unique culture, opportunities and expectations, under “The Memorial Experience”
  • Overviews on our many rewarding career areas
  • Information about specific facilities/locations, and opportunities therein
  • The addition of relevant video content into online job descriptions
  • Enhanced job search capability – now on every page!

Our ability to maintain and grow our success for the future depends on our ability to connect – to our patients, their families, and community; to each other; and to the opportunities before us. When we do this, there is no doubt Memorial Healthcare System will continue to represent the gold standard of exceptional healthcare, and the best place for talented professionals to provider deeper caring and smarter healthcare.

If you’d like to connect with people who truly care about the patients and families we serve, visit our Career Center to learn more about being part of The Memorial Experience.

Joe DiMaggio’s Smallest Patients Give Nurses Big Opportunities to Make a Difference.

Joe DiMaggio Children's HospitalGrowth and progress are everywhere you look within Joe DiMaggio Children’s Hospital. It’s true of the pediatric patients we care for, our exceptional staff of nurses and support staff, and even our facilities themselves. In fact, nowhere is that growth and progress more evident right now than in our Neonatal Intensive Care (NICU) and Pediatric Intensive Care (PICU) Units.

Already a respected leader, and the largest pediatric care center in Broward & Palm Beach counties, Joe DiMaggio Children’s Hospital is constantly growing to meet the ever-evolving needs of our community. Our NICU and PICU serve a diverse population of acute and chronic neonatal and pediatric patients.

Our Level III NICU is due to debut an expanded, updated facility in May, 2015, which will add 19 new beds. And, we’ll also be expanding our neonatal transport services – adding Air Transport via Lear Jet to our already well-established ambulatory ground service. According to Peggy Farrell, MSN RN NE-BC, Director of Nursing, Wasie Neonatal Intensive Care Unit, these, and other advancements, represent a whole new level of opportunity for skilled, passionate nursing professionals to join the team. Says Farrell, “this is a place where nurses at every level of experience can make a tremendous impact on peoples’ lives.”

Our PICU has enjoyed similar growth and progress. Recent expansions to the critical care unit have added 12 additional beds, strengthening our ability to provide exceptional service for pediatric patients requiring general med/surg and cardiac critical care with additional beds to care for children of technology dependent due to chronic illness or those who may need an intermediate care setting post operatively. Says Becky Kordmeier, MSN, RN, Director of Nursing, Pediatric Specialty Services, “this level of care requires very skilled nurses who are passionately committed to providing an outstanding patient- and family-centered experience.”

With advanced procedures like Extra Corporeal Membrane Oxygenation (ECMO), Continuous Venal/Venous Hemofiltration (CVVH) occurring regularly, and 14 successful pediatric heart transplants over the past 3 years, the PICU at Joe DiMaggio Children’s Hospital offers challenges and rewards for the professional nurse.

In fact, with constant training and support, including an active Clinical Ladder program in both units, and a supportive environment dedicated to continual Lean process improvement, there really is no better place for today’s best neonatal/pediatric critical care nurses. Bring your passion for patient- and family-centered care to Memorial Healthcare System today and start making a real difference delivering deeper caring and smarter healthcare.

Health Information Management Proves It: Knowledge is Power!

Every employee at Memorial Healthcare System shares the same goal – to provide the highest quality care possible to the patients and families we serve. And that commitment extends far beyond our clinical professionals and patients’ bedsides. A perfect example is the tremendous impact made by our Health Information Management (HIM) team.

The HIM Department maintains records for all patients treated as an inpatient, ambulatory care patient, or emergency patient at any of the Memorial Healthcare System facilities. These secure records include the accurate and timely documentation necessary to render excellent care, while safeguarding patient confidentiality and assuring quality control system-wide. Capturing, organizing, maintaining and optimizing this information for all of Memorial’s many thousands of patients is no small or simple task.

Thankfully, our HIM Department is staffed by a team of highly-skilled Coders, Clinical Documentation Improvement Specialists and Managers, all under the guidance of Diane Evangelista, Administrative Director of Health Information Management. A 14-year veteran of MHS, Evangelista is quick to echo the importance of knowledge and information technology in overall patient care.

MHS is completing an upgrade to its HIM coding system, implementing computer-assisted coding in anticipation of the new ICD-10 code set which greatly expands the number of codes for documenting patients’ diagnoses and procedures. Says Evangelista, “the new software is a valuable tool for improving the efficiency of coding, positively impacting productivity and accuracy.  Benefits include coding consistency and fewer accounts receivable days.  Clinical documentation improvement (CDI) automation is included to identify potential gaps in documentation at the point of care.  This leads to clinical documentation that provides more details, and greater specificity, which should ultimately result in fewer denied claims and improved overall quality of care.”

The new ICD-10 coding implementation has implications system-wide, and MHS has responded to meet the need. Federal guidelines require the system to be in place by October, 2015, but MHS is already ahead of the curve. “ICD-10 knowledge isn’t just for Coders,” explains Evangelista, “we’ve started rolling out education to help approximately 9,000+ MHS employees understand and prepare for the onset of ICD-10.”

These enhancements are also creating more opportunities at MHS. The HIM Department has recently brought aboard a new Director of Coding Education to oversee ongoing coder training and education. The anticipated ICD-10 implementation has created a greater demand for talented Coders and Clinical Documentation Improvement Specialists. Evangelista says, “The support has been great. ICD-10 preparedness is a major financial commitment, and MHS has never wavered in its commitment to providing the needed training, technology and resources.”

Thanks to Diane and her team, patients, families and employees of Memorial Healthcare System can look forward to an even stronger standard of care, with even more powerful resources to help us reach those goals – today and tomorrow.

Meet Our HERO of the Year

The HEROs (Healthcare Employees Reaching Out) of the Day Recognition Program applauds the volunteer spirit and contributions our employees make to the community. As deeper caring and a passion for giving back are characteristics shared among our employees, we have been pleased, though not surprised, by the impressive number of nominations we receive each year. Each day during National Volunteer Week, we highlight one of our Memorial HEROs and their accomplishments. And now, it gives us great pride and pleasure to shine a spotlight on our HERO of the Year award winner for 2014: Tanya Ivy.

Tanya Ivy, MSW-ISW

Tanya Ivy, MSW-ISW Pediatric Palliative Care Counselor Joe DiMaggio Children’s Hospital

As part of the Clinical Effectiveness Team at Joe DiMaggio Children’s Hospital, Tanya puts her Master’s degree in Social Work, and boundless energy and compassion to work every day, bringing comfort to pediatric patients receiving palliative and intensive care, and their families.

“We’re there for them – to support, to listen, and to comfort; whatever they need, every step of the way” says Ivy. And those needs are as diverse as the patient population she serves. “Newborns and 15 year-olds communicate very differently. It’s about understanding, respecting and responding to them individually. We want to help every patient find their voice, so they can tell us how we can best help them.”

“Education is the key to change”, she says. “No matter what you do, learning and practice are what lead to perfection.” And Tanya has certainly perfected the art of making an immediate impact. After five years in a consultative role collaborating with Memorial clinicians, our HERO of the Year officially joined our staff just 10 months ago!

“I resigned my former position and took a leap of faith to join Memorial Healthcare System,” she says, “because I knew my heart and soul was already here.”

In addition to her role at Joe DiMaggio Children’s Hospital, Tanya is the Chairperson for the National Black Child Development Institute of Ft. Lauderdale, where she networks with children, families and other organizations to implement culturally-relevant programs promoting literacy, health, juvenile justice, parent engagement and college readiness. She also works tirelessly to raise funds to fight breast cancer, and is actively involved with the Young Survival Coalition through Tour de Pink.

Memorial Healthcare System is proud and grateful to count Tanya Ivy among the many HEROs whose passion and energy are making a huge impact and difference in our community, and in the lives of those we serve. Congratulations and thank you, Tanya!

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About Memorial Healthcare System

Since its inception more than 55 years ago, Memorial Healthcare System has been a leader in providing high-quality healthcare services to South Florida residents. Today, it is the fifth-largest public healthcare system in the nation and highly regarded for its exceptional patient- and family-centered care. Memorial’s patient, physician and employee satisfaction rates... Read more

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